Delivery & Return Policy

DELIVERY WITHIN BRUNEI / DOMESTIC FULFILLMENT

Delivery will be charged upon checkout nationwide.

Orders would be delivered within 2 workings days for Brunei Muara district and between 2-5 working days for other districts.

Expect delays during festive periods and sales promotion period.

Delivery fee within Brunei Darussalam is waived for purchase above $15.

We do not provide shipping or deliveries outside of Brunei Darussalam. Orders from outside of Brunei Darussalam will be cancelled and refunded without notice.

 

EXCHANGE
We accept exchanges within 3 working days for all domestic orders.

Exchanges are only valid for wrong shipment issues or manufacturer’s defect.

Postage is to be borne by the customer in the event of an exchange.

All items must be returned in original condition, not worn, not washed and not changed in any way. The management of shopautogadget.com reserves the rights to reject any damaged or used items based on our discretion.

We do not accept exchanges for custom made / personalized items.

Returns without proof of purchase will not be entertained. Please contact us at the at contact form here

Upon returning your item to us, please email digital@senghoehuat.com with the following information:

i) Your Name ( As per invoice )
ii) Invoice Number / Order ID
iii) Reason for return

We will not entertain exchanges if information provided is not complete or invalid.

The management of shopautogadget.com reserves the rights to reject any returns at our sole discretion shall we find any goods returned in a damaged / altered / used condition.

We do not accept refunds for items which are on clearance or sale.

 

REFUND
Refunds are only valid due to manufacturer’s defect and request within 30 days for all domestic orders.

We will only issue you a refund via STORE CREDIT and it may take up to 15 working days to process.

Postage is to be borne by you in the event of returning the product.

All items must be returned in original condition, not worn, not washed and not changed in any way. The management of shopautogadget.com reserves the rights to reject any damaged or used items based on our discretion.

Please take noted that ALL clearance or sale items are not refundable.