FREQUENTLY ASKED QUESTIONS (FAQ)

What is Auto Gadgets by Seng Hoe Huat?
Auto Gadgets by Seng Hoe Huat is your one-stop online shopping platform carrying the largest variety of car accessory products in Brunei Darussalam. Auto Gadgets by Seng Hoe Huat aims to make your browsing and shopping experience easier for you at the comfort of your own home.

Started by local Bruneians we understand that fellow Bruneians want the best value and quality when it comes to car accessories. We have committed to set our prices to be as affordable as they can be and being local like you, we will definitely get the best for your car accessory needs.

Where are you located?
We have a total of nine retail stores in the Brunei Muara district and the Tutong district.

What are your business hours?
Our business hours are Monday to Sunday from 8 am to 8 pm. However, our website will be online 24 hours a day and seven days a week

Why can I not find all the store products online?
At Auto Gadgets by Seng Hoe Huat, we carry a selective range of our products. We are currently reviewing our online range of products and are looking to increase what we sell in the near future. We do have some inline benefits should you choose to shop online such as online price specials.

How will I receive my purchases?
There are two options to choose from;

  • Delivery to your selected address
  • Pick-up at any of our seven retail stores

What is your delivery fee?
The rates are as follows:

  • For orders that are BND$49.90 and below, there is a $5 flat delivery rate.
  • For orders that are BND$50 and above qualifies for free shipping.

Which areas do you deliver to?
We deliver to all four districts.

Do you ship internationally?
We DO NOT provide shipping services outside of Brunei Darussalam at the moment.

Do you have installation charges?
We have a minimum installation charge of BND$10. Send us a Direct Message to any of the social media pages or contact the branches for more information.

What methods of payments are accepted on shopautogadget.com?
We accept Debit and Credit Cards: Visa, MasterCard and American Express.

How can you ensure safe payment?
Please read Baiduri’s Secure Online Payment Service FAQ (https://www.baiduri.com.bn/secure_online_payment.htm)

HOW IT WORKS

  • Order placement
  • When you have ordered your items online, you will receive an email confirming your order.
  • Please do not arrive at the store before we have confirmed your order is ready, as it may not be available to collect.
  • The order may take up to two to three business days to process.